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How it works

You tell Nili about your business. We do the hard setup.

This should feel like hiring help — not configuring software.

01

Tell us about your business

What you do, who you serve, and what eats the day.

02

Connect your tools

Inbox, calendar, phone, website — the places work already lives.

03

Nili builds your team

We recommend the teammates around your business. We do the hard setup.

04

Your team gets to work

The Front Desk starts helping customers. You stay with the work that needs you.

After you sign up

What the first weeks are designed to feel like.

This is the intended experience, not a guaranteed implementation timeline. We do the hard setup. You stay with the customers.

  1. Day 1

    Tell Nili about your business.

    What you do, who you serve, and where the work piles up.

  2. Day 1

    Connect your tools.

    Start with the inbox, calendar, phone, website and Instagram you already use.

  3. Day 2

    Nili builds your Business Brain.

    A shared picture of services, hours, customers and how you like to sound.

  4. Day 2

    Your first AI teammate is configured.

    Usually the Front Desk — so customers can still get through.

  5. Day 3

    Your AI Front Desk starts helping customers.

    Calls, messages and bookings begin to move without you holding every thread.

  6. Week 1

    Nili begins identifying more opportunities to help.

    Follow-ups, website updates and tasks that keep slipping.

  7. Month 1

    Add your next AI teammate.

    Grow the team as the business needs it — not all at once.

Available now

Never miss a customer again.

Phone, email, messaging and calendar flow into one Front Desk — so customers still get through while you're with a client or on a job.

Phone
Email
Messaging
Calendar

flowing into Nili Front Desk

  1. Answer

  2. Understand

  3. Check

  4. Book

  5. Confirm

  6. Follow up

  7. Escalate

  • Answer calls
  • Answer routine questions
  • Check availability
  • Book appointments
  • Reschedule
  • Capture leads
  • Send confirmations
  • Create follow-up tasks
  • Escalate when needed

While you're working, Nili is taking care of the front desk.

A tattoo artist at work in her studio

Working together

Your AI team doesn't work in silos.

One customer interaction can trigger work across your business.

  1. Customer enquiry

  2. Front Desk

  3. Sales

  4. Booking

  5. Task / Project Manager

  6. Marketing

  7. Website

  8. Finance

  9. Business Analyst

A booking is never just a booking.

Front Desk takes the enquiry. Sales captures the lead. Scheduling books it. Tasks follow up. Marketing and the website can learn from it. Finance records it. Analytics reports it.

Connected workflows are the long-term product. Front Desk is available now. Other teammates are labelled as they come online.

Ready when you are

Stop running your business alone.

Tell Nili about your business and discover the AI team that could take work off your plate.